FAQ · Buying and running a licence

What exactly do I receive after buying?

An email with your licence key and a link to download the kit. The kit is the product itself, compiled libraries and command-line tools with the full documentation and reference code, and it holds no key. You activate the key once per machine with the reamer-license tool, and the term starts then. Nothing is shipped physically and nothing is hosted for you.

An email with your licence key and a link to download the kit. The kit is the product itself, compiled libraries and command-line tools with the full documentation and reference code, and it holds no key. You activate the key once per machine with the reamer-license tool, and the term starts then. Nothing is shipped physically and nothing is hosted for you.

The email

Once payment completes, the key and the kit download link go to the email address used at checkout. For an invoice, that is once the invoice is paid. The key carries the term you bought, 30 days or one year. If it does not arrive, write to [email protected].

The Reamer Research kit

An archive for Linux x86-64 or macOS on Apple Silicon, containing:

  • The engine, a shared library, with the C header that is its complete contract.
  • Tools: the licence activator, a benchmark that measures throughput on your own machine, a converter for exogenous data files and a signature checker for the download.
  • Reference code: a C++ wrapper with runnable examples, and a Python binding with strategy templates, a quickstart and 100 bars of sample data, so a first backtest runs before you source data.
  • Documents, including the execution specification, the result schema, deployment and benchmark guides, and the guide to moving a strategy to Reamer Server.

The Reamer Server kit

A zip for Linux x86-64, containing:

  • The core, a static library you link into your own program, with its C header. There is no server program to run; you write a small main() around it.
  • Tools: the licence activator, a config checker, a diagnostic bundle for support requests, a benchmark and a signature checker.
  • Reference code: minimal starting points in C++ and Rust, and a worked FIX 4.4 integration that runs to a fill in one command.
  • Documents, including the wire protocols, every config field, monitoring and deployment guides.

Both kits include the licence terms, the vendor questionnaire pack, a security hardening report, a software bill of materials and a checksum for every file.

Getting started

  1. Verify the download with the included signature checker.
  2. Run bin/reamer-license activate with your key and accept the licence terms.
  3. Run the bundled benchmark to see a first number on your own hardware.

See How long does integration take? and What support is included?

Next questions

What support is included?Email support from the person who builds the product, included with every active licence and not sold separately. Hours are 09:00 to 18:00 India time on weekdays, and requests are triaged into three severity tiers with best-effort acknowledgment targets of one, two and five business days. There is no 24/7 desk, no phone line and no contractual SLA unless a signed order form commits one.What counts as a seat? Can I move it to another machine?A seat is one product on one machine at a time, with unlimited runs and processes on that machine. To move it, deactivate on the old machine and activate on the new one. If the old machine is lost, support releases the seat by hand. A Reamer Research seat is also personal to one named person.Which operating systems are supported? Is there a Windows version?Reamer Research runs on Linux x86-64 with glibc 2.35 or later, and on macOS 11 or later on Apple Silicon. Reamer Server runs on Linux x86-64 with glibc 2.39 or later. There is no Windows version of either.How long does integration take?In uncut recordings, Claude Code working only from the kit documents integrated Reamer Research in about 13 minutes and Reamer Server in about 19, through to a simulated fill for Reamer Server. The Reamer Server kit puts a person's first simulated trade at a few hours. Going live at a real broker takes longer, because the broker's protocol details, session recovery and certification are your work.What happens when my licence expires?Anything already running keeps running. Expiry never stops a live process, including a Reamer Server instance that is trading. What it stops is starting a new process, so after expiry a restart will fail until you renew. Nothing renews or charges automatically; renewing is a new purchase.

Every answer here restates the documents that ship in the kit, which are authoritative. All questions.

Buy a licence30-day trial or annual licence. Key and kit by email on payment.