FAQ · Buying and running a licence

What counts as a seat? Can I move it to another machine?

A seat is one product on one machine at a time, with unlimited runs and processes on that machine. To move it, deactivate on the old machine and activate on the new one. If the old machine is lost, support releases the seat by hand. A Reamer Research seat is also personal to one named person.

A seat is one product on one machine at a time, with unlimited runs and processes on that machine. To move it, deactivate on the old machine and activate on the new one. If the old machine is lost, support releases the seat by hand. A Reamer Research seat is also personal to one named person.

What one seat covers

  • One machine. Running on two machines at once needs two seats. There is no floating or pooled licence.
  • One product. Reamer Research and Reamer Server are licensed separately, and a key for one does not activate the other. A machine running both holds one seat of each.
  • Anything on that machine. Any number of backtests, Reamer Server instances and strategy processes run under the one seat. Reamer Server is designed to run one server and a strategy process per core, all on one seat.

Moving a seat

  1. On the old machine, run reamer-license deactivate. This releases the seat.
  2. On the new machine, run reamer-license activate with the same key.

That is the only way to move a seat, and you can do it yourself without contacting anyone. Moving does not restart the term; it still ends a fixed time after the key was first activated. If the old machine has died or been wiped and you cannot deactivate it, write to [email protected] and the seat is released for you.

What counts as "the machine"

The machine is identified by a hash of its hostname and network hardware address. Changing either, by renaming the host or reordering network interfaces, makes it look like a new machine. Deactivate before the change and activate after it. In containers, give the workload a stable hostname and keep the activation file on persistent storage, or every restart looks like a new machine. Each kit's LICENSING.md gives a working Kubernetes setup.

Reamer Research: one named person

A Reamer Research seat bought online belongs to the person named at checkout. Only that person may use it, at home or at work. An employer can pay for it, but it stays personal to that employee. An employer can ask, once per term, for it to be reissued to a different employee. Each extra person needs their own seat. Reamer Server seats are not tied to a person.

See pricing and How much do Reamer Research and Reamer Server cost?

Next questions

What happens when my licence expires?Anything already running keeps running. Expiry never stops a live process, including a Reamer Server instance that is trading. What it stops is starting a new process, so after expiry a restart will fail until you renew. Nothing renews or charges automatically; renewing is a new purchase.How much do Reamer Research and Reamer Server cost?Reamer Research is USD 1,800 per seat per year, and Reamer Server is USD 7,200 per seat per year. Each is paid once for the year and nothing renews automatically. A 30-day trial costs USD 225 for Reamer Research and USD 900 for Reamer Server. A seat is one product on one machine.What exactly do I receive after buying?An email with your licence key and a link to download the kit. The kit is the product itself, compiled libraries and command-line tools with the full documentation and reference code, and it holds no key. You activate the key once per machine with the reamer-license tool, and the term starts then. Nothing is shipped physically and nothing is hosted for you.What support is included?Email support from the person who builds the product, included with every active licence and not sold separately. Hours are 09:00 to 18:00 India time on weekdays, and requests are triaged into three severity tiers with best-effort acknowledgment targets of one, two and five business days. There is no 24/7 desk, no phone line and no contractual SLA unless a signed order form commits one.Can my firm pay by invoice or sign an order form?Yes. An annual licence can be paid by invoice, issued by Paddle and payable within 14 days by bank transfer, and a signed order form is available on request. Both are at the same prices as the card checkout. The 30-day trial is card only.

Every answer here restates the documents that ship in the kit, which are authoritative. All questions.

Buy a licence30-day trial or annual licence. Key and kit by email on payment.